Managing your Emotional Intelligence.
A 5 day Course for individuals
Emotional Intelligence? It can simply be described as our ability to know ourselves, control our feelings and summon when required, high levels of persistence and self-motivation, to be sensitive to the feelings of others and be able to empathise with them.
It embodies that frequently used characteristic of character. It forms the basis of our own self-esteem and lies at the very root of our learning and of life itself.
It has now been recognised that EQ is more important than IQ; as the workplace becomes more sophisticated, what people know is just as important as what they do, emotional intelligence is clearly part of that knowledge, for it is the power base that all Organizations depend upon for their success.
The objective of this course is to teach the fundamental skills required by a manager to raise not only their own Emotional Intelligence, but also that of every member of their team.
The Core Skills taught within the Course.
Emotional Skills Identifying, labeling, and expressing skills.
Assessing the intensity of feelings.
Managing your own and others feelings
Controlling Impulses and delaying gratification
Stress reduction
Knowing the difference between feelings and actions.
Cognitive Skills
Self Talk - Conducting the inner dialogue
Reading and interpreting social cues
Problem solving and decision making when they have a high emotional content.
Understanding the perspective of others
Understanding behavioural norms
Developing a positive attitude to life Self-awareness.
Behavioural Skills
Non Verbal Communication
How to use emotive words.
Managerial Skills
How to develop a Group Dynamic within a team
How to resolve conflict
How to use positive emotional assertiveness and how to train others in the skill.
THE BENEFITS OF THE COURSE.
Sharpening your instincts.
How to understand your own feelings.
How to appreciate how your feelings effect other people.
How to improve your sensitivity to the personal differences of others.
The ability to improve your personal income.
Controlling Negative Emotions
How to control your own anger and the anger shown by others to you.
How to manage relationships within your family and at work to achieve greater inner happiness.
Improving your ability to get along with others.
The ability to decrease anxiety, stress and depression in your life.
How to raise your own self - esteem.
How to give yourself the best chance of living a long and happy life.
Discovering your Talents
Improving your approach to personal relationships.
Greater persistence to achieve your goals.
To develop the mind set to achieve.
Superior Management Skills
Improved communication skills.
The ability to mediate conflict.
The ability to bring the best out of others.
The ability to help others understand themselves.
Achieve the boldness to resolve conflict early.
Encourage others to a greater level of risk taking and achievement.
A detailed course outline will be sent to each delegate as a part of their joining instructions
Overview of the Workshops contained within the course.
1. Active Listening.
The purpose of these workshops is for delegates to evaluate their own listening skills. It will enable people to listen, internalise and react to words that are said and be able to control their feelings and emotions. Each person will be videotaped to measure his or her reaction rates.
2. Non - Verbal Communication.
Each delegate is shown how to read and interpret with far greater accuracy the process of non-verbal communication. It will enable people to better understand the feelings of others, without having to be totally dependant upon words and there limited scope when used to describe people’s innermost thoughts and emotions.
3. Team Building.
This workshop will create a realistic laboratory environment in which delegates will attempt to apply Emotional Intelligence into the building of Self-Managed Teams. Each Manager will go through the process in turn, with the remaining delegates acting as members of the team.
COURSE LOGISTICS
The course is suitable for every person currently holding a Managerial position within his or her Company or Organisation. The only essential requirement is that they have responsibility for managing the Thinking and Performance of at least six people in their immediate team. A programme can accommodate a maximum of 10 delegates. It is essential for the success of the programme that it is run off site, away from each person’s place of work. The ideal location would be a Country Hotel. Delegates should expect to have NO contact with their organisation for the duration of the course.
Pre joining instructions for the course.
Each delegate will be required to carry out a personal assessment and evaluation of their own Emotional Intelligence prior to joining the course. Each delegate will receive a reading list If possible, it would be helpful if delegates could bring with them, information about each member of their team or family. The dress code throughout the course will be Casual wear. Attendees will receive The DL course every week 200 Page Manual 300 PP slides as a reference library Course delegates sheets 50 Course training plans for use by the deliver
How do you get on the programme that teaches this approach
- By contacting us on 0121 471 1451
- By writing to us telling us about yourself and needs
- By sending us an email
